Reference

How inter333 Handles Your Personal Information

This Privacy Policy covers what data we collect from your account, how we use it, and the steps we take to keep it secure — including information linked to your DANA, OVO, or GoPay transactions.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and delete dataIndonesia-applicable policy
inter333 How inter333 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, which means the details you enter — including your OVO account number during a withdrawal — move through a secured connection and are stored in an encrypted format. Here is how we handle the four areas that matter most to your privacy on this platform.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser settings at any time.

Account Security

Login sessions are tied to device recognition. Accessing your account from a new device triggers a verification step to confirm it is you before the session opens.

Data Retention

Active account data is held while your account is open. After closure, we retain the minimum records required under applicable Indonesian financial and compliance rules.

Your Request Rights

You can request a summary of the personal data we hold, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies — via live chat or email.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you have a question about how your data is stored, want to request a copy of your account information, or need to flag a concern about how we handled a DANA or GoPay transaction record, our support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge data requests within the working week they are received.

Live Chat Open live chat from the account menu on any page. Available for privacy questions, data access requests, and wallet-record queries on your account.
Email Support Send privacy-specific requests to our support email. Include your registered account details so we can locate and review your data records accurately.
Account Help Centre The Account Wallet Help section in your profile lists your linked payment methods and recent transaction identifiers — useful before submitting a formal data request.

Common Questions About Your Privacy on inter333

These are the questions we hear most from people in Indonesia about how their account data is managed. If your question is not here, live chat or our support email can help you directly.

We collect your name, contact details, and the payment identifiers you link — such as your DANA or GoPay account reference — alongside standard device and session logs generated when you use the platform.

We only share your data with payment processors like DANA, OVO, or GoPay to complete transactions you authorise. We do not sell your personal information to advertisers or unrelated third parties.

After closure, we keep the minimum records required by applicable Indonesian law. Data not subject to a legal retention requirement is deleted within a reasonable period following your request.

Yes. Contact us via live chat or our support email with your registered account details. We will locate your records and provide a summary of the personal data we hold on your account.

Send a deletion request through live chat or email. We will process it where no legal obligation requires us to retain the data. Your e-wallet transaction records may be subject to minimum retention rules.

We use session and preference cookies to keep your account active and lobby settings saved. You can adjust or block cookies through your browser settings; some features may behave differently if cookies are disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.